Cancellation Schedule

how to cancel your vacation

Sometimes things don’t always go as planned. In case you need to cancel your vacation, the cancellation fees and deadlines are listed below.

asm essentials cancellation policy

All cancellations MUST be in writing and sent to ASM Essentials by email to contactus@asmessentials.com. Cancellations sent to any other address will not be processed.  

Cancellation requests are processed on the day that your email request is received by ASM Essentials so long as it is received before 5:00 p.m. Eastern Time on a business day. All other cancellations will be processed on the next business day. Example: If your email request is received at 6:00 p.m. on Saturday – when we are closed – it will NOT be processed until the following Monday morning. Your cancellation will be confirmed via email when processed. The cancellation date will be considered the date we receive your written request via email.

Please note that you will be charged a $50.00 per person cancellation fee from ASM Essentials that will be assessed to the credit card on file. This fee is separate from any other cancellation fees that may be assessed by the travel partners consulted to curate your vacation experience. For questions about this fee, please refer to your signed Client Agreement.

NCL Cruise Cancellation Fees and Schedule

The details below outline the cancellation deadlines and associated penalties for your NCL cruise.

  • 119-91 days from sail date: 25% Cruise and Cruise Tour, 25% Add-on
  • 90-91 days from sail date: 50% Cruise and Cruise Tour, 50% Add-on
  • 60-31 days: 75% Cruise and Cruise Tour, 75% Add-on
  • 30 days or less: 100% Cruise and Cruise Tour, 100% Add-on

pre-/post-cruise hotel and optional excursions

The details below outline the cancellation deadlines and associated penalties for the pre-/post-cruise portion of your vacation.

  • More than 91 days prior to departure: Loss of non-refundable deposits
  • Between 90-61 days prior to departure: 75% of package price
  • 60 days or less prior to departure: 100% non-refundable

more information

Itinerary | Accommodations | Deposit and Payment Information | FAQs (Coming Soon) | Cancellation Information